NEMT Software Use Cases
Explore how NEMT providers, brokers, and health systems solve real operational challenges — mapped to the people who buy, use, and benefit from the solution.
Address Geocoding
Correct unmapped and rural addresses during intake so drivers never get lost.
Arrival Alerts
Reduce no-shows with automatic proximity alerts.
Audit Trail
Immutable GPS proof for every completed trip.
Auto Submission
Push validated claims directly to broker APIs so you get reimbursed faster with zero manual uploads.
Batch Scheduling Updated
Build optimized multi-stop routes in seconds instead of hours.
Broker Sync
Eliminate manual broker trip re-entry.
Bulk Trip Edit Updates Coming
Change many trips at once in a single action.
Calendar View Updates Coming
Visualize the entire daily schedule on one screen to spot gaps and overbooking.
Cancellation & Reroute Reasons
Log every cancellation and reroute with a reason so there is everything is documented.
Capacity Matching
Match every trip to the right vehicle without going over capacity.
Claim Scrubbing
Validate every claim before submission.
Compass AI Releasing Soon
An AI assistant built into dispatch to help you find answers and take action faster.
Contract Rules
Block out-of-contract trips at dispatch.
Custom Reporting
Generate specific operational data pulls to analyze trends and make data-driven decisions.
Customer Invoicing
Generate and send invoices for private pay and facility clients directly from completed trip data.
Digital Signatures
Capture signatures digitally at point of service.
Driver App
Replace paper with GPS-verified mobile workflow.
Dry Run Management
Process driver-initiated cancellations immediately to free up capacity and document the no-show.
Fleet Management
Configure vehicle attributes so the routing engine never assigns a trip to the wrong vehicle.
In-App Messaging Updated
Send direct instructions to drivers without phone calls so communication is instant and documented.
Live Routing & Rerouting Updated
Recover from failed trips instantly by broadcasting to the nearest available driver.
Live Tracking Updated
See every vehicle position in real-time.
Magic Bar New
One bar to find anything, see what happened, and read the day.
Map View New
A live GPS fleet map in the browser.
Multi-Loading Updated
Combine overlapping passenger routes to maximize vehicle space and revenue per mile
Omni-Search New
Find any record and act on it without leaving your view.
On-time Performance
Define custom violation rules per broker contract so late pickups are flagged before they become penalties.
Open API
Connect MediRoutes to your other systems so data flows where it needs to without manual transfers.
Payer Rules
Configure billing rules once per payer.
Performance Dashboards
Visualize fleet efficiency metrics to make data-driven growth decisions.
Predictive ETAs New
Trip ETAs that get smarter over time.
Profile Management
Maintain permanent passenger records to speed up future bookings.
Rapid Will-Call
Hold return trips until patient is ready.
Real-Time Broker Integration
Meet contract standards with real-time GPS, trip tracking, and compliance data.
Recurring Trips
Schedule once, generate trips automatically.
Revenue Forecast
See estimated revenue per trip before you dispatch.
Right-Click Actions New
Right-click any trip to act on it instantly to assign, edit, or cancel without leaving your view.
Route Management Updated
Modify active routes on the fly so day-of changes never result in a missed pickup.
Route Timeline View New
See every route as a stop-by-stop timeline across the day.
Shop Trip Updated
Preview schedule fit and add a trip to the best-fitting route, with ranked recommendations before you commit.
Status Alerting New
Surface schedule problems clearly so the urgent stands out.
Time Tracking
Log driver shift hours and pull-out times automatically so payroll is accurate.
Trip Imports
Import trips from any broker or private pay file format.
Trip Requests
Let facilities and care coordinators book rides directly without calling dispatch.
Vehicle Groups
Isolate assigned fleets on the dispatch map so dispatchers focus on their territory.
Vehicle Inspections
Digital pre-trip checklists with audit trail.
Where's My Ride
One-click live tracking link for patients.
Zone Mapping
Build custom geographic territories to prevent out-of-bounds scheduling and reduce mileage.