Open API

Connect MediRoutes to your other systems so data flows where it needs to without manual transfers

With Open API, The Fleet Owner can integrate MediRoutes with other systems so they can eliminate manual data transfers — resulting in connected technology stack.

The Problem

The Core Problem
Manual data transfers between MediRoutes and other business systems waste staff time and create sync errors that affect billing, payroll, and operations.
The Scenario
A large provider runs MediRoutes for dispatch, QuickBooks for accounting, ADP for payroll, and a custom CRM for facility relationships. Data moves between systems via manual exports and imports — trip data exported to QuickBooks, driver hours copied to ADP, facility notes duplicated in the CRM.
Why It's Urgent
Manual data transfers take 5+ hours per week, introduce copy errors, and create version conflicts. When data is out of sync between systems, billing runs on stale numbers, payroll has wrong hours, and facility managers see outdated trip information.
Without MediRoutes
Consolidate everything into one system. Impractical — each system is best-in-class for its function and switching costs are prohibitive.
With MediRoutes
Open API provides programmatic access to MediRoutes data. Third-party systems connect directly to read trip data, push booking requests, sync driver records, and pull billing information. No manual exports or imports.

Who This Helps

The Fleet Owner
Manages a multi-system technology stack. Needs data to flow between systems without manual intervention.
Frustrations
  • Manual data transfers between 4 to 5 systems
  • Copy errors when moving data between platforms
  • No real-time sync u2014 systems always slightly out of date
Pain Points
  • 5+ hours per week on manual data transfers
  • Data conflicts between systems cause billing and payroll errors
Ideal Workflow
Systems connected via API u2014 data flows automatically, no exports, no imports, no copy errors

How It Works

Each step shows what happens when things go right — and what MediRoutes does when they don't.

Start / End
Process Step
Decision Point

Common Questions

Trip data (creation, status, completion), passenger records, driver information, vehicle data, billing records, and scheduling data. Both read and write access are available depending on the endpoint.
Yes. Full API documentation with endpoint descriptions, request/response examples, and authentication guides is available to all MediRoutes customers.
The API uses token-based authentication with role-based access control. API keys can be scoped to specific data types and operations.
Yes. The API is designed for self-service integration. Your development team or an integration partner can build custom connections. MediRoutes support is available for API questions.