Map View New

A live GPS fleet map in the browser.

With Map View New, The Dispatcher can a live map of every vehicle so they can I can see where the fleet is right now — resulting in act on delays before they become missed pickups.

The Problem

The Core Problem
A map that lags behind reality leads dispatchers to misjudge who is actually closest or behind.
The Scenario
A dispatcher needs to know which vehicle is genuinely nearest to absorb an urgent add-on.
Why It's Urgent
NEMT decisions happen minute to minute, so positions need to be current enough to trust for closest-vehicle and reroute calls.
Without MediRoutes
Refresh the screen manually or call the driver to ask where they are.
With MediRoutes
Map View shows routes and vehicle positions on one live map that updates as new GPS pings arrive, with a live traffic overlay that colors congestion along the roads, and trip markers you can open for passenger, time, and address, and distinct pickup and dropoff markers. The traffic overlay lets a dispatcher judge who is genuinely closest by drive time, not just distance.

Who This Helps

The Dispatcher
needs to know which vehicle is truly nearest to absorb an urgent add-on right now.
Frustrations
  • A map that lags behind reality
  • Misjudging who is actually closest
  • Manual refreshing or driver calls
Pain Points
  • Stale positions cause wrong closest-vehicle calls
  • No live picture for reroute decisions
Ideal Workflow
A live map updates as GPS pings arrive, so closest-vehicle calls are accurate.
The Fleet Owner
wants live fleet visibility available from any browser, not a single back-office PC.
Frustrations
  • Visibility tied to one machine
  • No live map accessible from anywhere
  • Blind spots in fleet position
Pain Points
  • Location tied to hardware limits oversight
  • Lagging maps undercut decisions
Ideal Workflow
A browser-based live map gives the whole team a current fleet picture.

How It Works

Each step shows what happens when things go right — and what MediRoutes does when they don't.

Start / End
Process Step
Decision Point

Common Questions

Routes, vehicle positions, and trip markers with distinct pickup and dropoff markers, plus a live traffic overlay showing road congestion.
Map View is the live map surface; Live Tracking is the delay-detection and status logic. They work together.
Yes. A live traffic overlay colors congestion along the roads so you can judge who is genuinely closest by drive time and route around slowdowns.
Its marker holds the last known position.
No. It runs in the browser on any device.