Recurring Trips

Schedule once, generate trips automatically

With Recurring Trips, The Dispatcher can create standing trip schedules so they can stop re-entering the same trips — resulting in zero missed recurring pickups.

The Problem

The Core Problem
Repetitive manual trip entry is the biggest source of both dispatcher time waste and missed patient pickups.
The Scenario
A dialysis patient travels to treatment every Monday, Wednesday, and Friday, 52 weeks a year.
Why It's Urgent
That is 156 identical trips per year for one patient. A fleet with 20 dialysis patients has 3,120 recurring trips to manage annually.
Without MediRoutes
Every trip is created manually. A dispatcher entering 60 trips per day makes mistakes. One missed entry means a patient who needed dialysis did not get their ride.
With MediRoutes
Recurring Trips builds the full standing schedule from one setup. All 156 trips are generated automatically. The dispatcher is alerted if any trip approaches an authorization limit.

Who This Helps

The Dispatcher
enters the same dialysis trips 156 times a year per patient. Frustrated by the repetitive work and the risk that a single missed entry means a patient left waiting at their door.
Frustrations
  • Hours spent copying trips from broker portals
  • Constant interruptions from status calls
  • No visibility into real-time driver positions
Pain Points
  • Manual processes limit daily trip capacity
  • One late driver creates cascade across the whole day
Ideal Workflow
Review auto-imported trips, confirm assignments with one click, monitor fleet from a single screen
The Discharge Coordinator
sets up post-discharge follow-up transport for patients who need recurring visits. Frustrated by having to re-coordinate the same schedule repeatedly.
Frustrations
  • Calling 3 providers to find one vehicle
  • No real-time visibility into transport status
  • Patients waiting hours for discharge rides
Pain Points
  • Failed transport blocks hospital beds
  • Cannot coordinate efficiently across multiple providers
Ideal Workflow
Book transport in one click, track vehicle live, get auto-alerts when driver approaches

How It Works

Each step shows what happens when things go right — and what MediRoutes does when they don't.

Start / End
Process Step
Decision Point

Common Questions