Fleet Management

Configure vehicle attributes so the routing engine never assigns the wrong ride to the wrong vehicle

With Fleet Management, The Fleet Owner can define vehicle capabilities precisely so they can feed accurate data to routing — resulting in zero capacity violations.

The Problem

The Core Problem
Inaccurate or outdated vehicle data causes the routing engine to assign the wrong vehicle to the wrong trip, creating compliance violations and day-of scrambles.
The Scenario
A provider operates 25 vehicles across 3 types: sedans, wheelchair vans, and stretcher vehicles. Each has different passenger capacities, equipment, and garage locations. The dispatcher tracks this in a spreadsheet that is often outdated.
Why It's Urgent
When the spreadsheet is wrong, AutoSchedule assigns trips to vehicles that cannot handle them. A wheelchair passenger assigned to a sedan means a same-day vehicle swap, a late pickup, and a compliance violation. During audits, the provider cannot prove the right vehicle was dispatched.
Without MediRoutes
Keep a more detailed spreadsheet and remind dispatchers to update it. This depends on discipline and breaks down when vehicles are added, retired, or reassigned between garages.
With MediRoutes
Centralized fleet registry where every vehicle has defined capacity, equipment, service type, garage address, and operating hours. The routing engine reads this data directly — no spreadsheet in the middle.

Who This Helps

The Fleet Owner
Manages a mixed fleet of sedans, wheelchair vans, and stretcher vehicles across multiple garages. Needs accurate vehicle data for routing and compliance.
Frustrations
  • Spreadsheet-based vehicle tracking is always outdated
  • Wrong vehicle assignments cause compliance violations
  • Auditors ask for vehicle capability records that do not exist
Pain Points
  • Capacity violations risk broker contract termination
  • Same-day vehicle swaps add 20 to 30 minutes of delay per incident
Ideal Workflow
Update vehicle attributes in one place, have routing and compliance systems read from the same source of truth
The Dispatcher
Relies on accurate vehicle data to build routes. When fleet data is wrong, they discover the mismatch on the day of service.
Frustrations
  • Discovering a vehicle cannot handle a trip after it is dispatched
  • No quick way to see which vehicles are available by type
  • Garage locations in the spreadsheet are often wrong
Pain Points
  • Vehicle mismatches require same-day rebooking
  • Cannot optimize routes without accurate start/end locations
Ideal Workflow
See real-time vehicle availability by type and location, trust that routing matches are correct

How It Works

Each step shows what happens when things go right — and what MediRoutes does when they don't.

Start / End
Process Step
Decision Point

Common Questions

Vehicle type (sedan, WAV, stretcher), passenger capacity by mobility type, equipment (ramp, lift, oxygen), garage/start address, operating hours, and assigned driver. Custom fields can be added for specific compliance requirements.
AutoSchedule reads vehicle attributes directly from Fleet Management. When building routes, it only considers vehicles whose type, capacity, and garage location match the trips being assigned.
Yes. Vehicles can be reassigned between garages as needed. The fleet manager updates the garage assignment and the routing engine immediately reflects the change.
Fleet Management tracks vehicle status including active, in maintenance, and retired. For detailed maintenance scheduling, many providers integrate with their existing fleet maintenance system via the Open API.