30+ years of Customer service and Tech Support knowledge, in Hotel, Aviation, and Software industries. Started with MediRoutes in 2016 helping our customers with questions, training, and problem solving MediRoutes Desktop/Mobile Driver App and answering many questions about NEMT industry. Always here to help out our clients, and do what I can to improve our client business and knowledge of NEMT and MediRoutes Software programs.  

Born and raised in Walnut Creek CA, San Francisco Bay Area/East Bay side. Lived in Las Vegas for 4 years before moving to AZ in 2015